Poor customer service
I hadn't made a purchase for over a year. In the meantime, I had moved. I then place a new order and didn't review the address. The order shipped to my old address and by the time I noticed, I could not stop it from being delivered. I called the carrier and they said to call the shipper (Golfballs.com). I did that and they would not even attempt to have the carrier go back and pick up the delivered package and reroute it to my new address. All they offered was for me to place a new order. I thought that in the spirit of good customer service, they should have attempted to remedy the situation by contacting FedEx even though I caused the problem. Since they refused to help, they have lost a customer for good.