Titleist

I’ve used golfballs.com many times in the past and was always pleased with the customer service; however, this was a different experience. I ordered the new Pro V1X Left Dash in Mar 2021 to be shipped to my new address which is a US address for military personnel stationed overseas. It can take longer for packages to arrive so I was patient, but after 6 weeks of waiting, I emailed and they informed me the order was stuck in the system because the address wasn’t recognized. They shipped immediately after that which was nice and I was understanding. When I received the balls, I realized they were Pro V1X, not the Left Dash I ordered. I inquired and was told due to availability, my order was automatically changed without asking if I was OK with it. Just a bad decision by someone at the company and it erodes the trust with their customers. Even worse, I was told they would exchange them, but in the email exchange they warned me that the balls could not have been used. Thanks Capt Obvious! Finally, when I said I wanted to exchange them, nobody responded to me for over a week so I just asked for a refund and shipping label. After 3 more days of waiting they did refund me and told me to keep the balls which is the only reason I gave 2 stars instead of 1. It took over 4 months from the time of my order to get to that resolution which still wasn’t what I was looking for.

I ordered one dozen Titleist Pro-V1x personalized golf balls. They were delivered promptly and personalized well. Great service. I would order again from Golf Balls.com.

Bought from them twice and will buy again. Great gifts

The font is way too small and not being able to pick your own number should have been a deal breaker for me. Most other companies do this better. Price was fair but balls look terrible.

Anyone can put a logo on a ball. But I wanted my logo AND my own special NUMBER on the ball. I will look elsewhere when I can get the #16 on every ball and the logo as well. Sorry to be the bearer of bad news.

I never received the order.

Majorly disappointed with this printing of my logo this time around. Print looked like it was faded away. First time I had my logo done on 6 dz Titleist they were great!! Logo detail was very clear and defined. this time around that same logo was old looking and no detail! Very disappointed!! Probably wont order again!!

The staff that helped me was fantastic. They understood what I was looking for and helped me to put in my order at all steps of the process. Keep up the good work!

I have ordered personalized golf balls and other items on several occasions and everything has always been excellent-top notch. Prompt turn around always. I wouldn't go anywhere else!

Awesome people to work with. Fast turn around on personalized golf balls. Highly recommend.