Privacy Policy

SCOPE

We value our users and respect your privacy. This Privacy Policy describes the Personal Information (as defined below) we collect about you online on the Site(s) and/or when you engage with us offline (for example, over the phone) for our support, services or otherwise, why we collect it, how we use it, and when we share it with third parties. This Privacy Policy also describes the choices you can make about how we collect and use certain of that information.

The Privacy Policy does not apply to information collected by us through any third party or any application or content (including advertising) that may link to or be accessible from or on the Website.

Although many areas of the Site(s) do not require registration and may be accessed by you without having to disclose any personal information, we or our service providers and/or third-party advertisers may ask you for certain kinds of personal information, including but not limited to information that can identify you directly or indirectly through reasonably available information, such as your name, email address, mailing address, telephone number, age, credit/debit card information, user name and password, demographic information and other information that might identify you as an individual, but does not include information that is used solely for the purpose of communicating or facilitating communication with an individual in relation to their employment, business, or profession ("Personal Information"). In compliance with applicable laws, the Personal Information we collect about you may also be combined or supplemented with information from other sources. Any Personal Information used in any manner will be used consistent with this Privacy Policy.

By accessing the Site(s) or otherwise engaging with us and providing your consent to our processing of your Personal Information in accordance with this Privacy Policy, you acknowledge this Privacy Policy and agree to be bound by the terms hereof and the Terms of Service set forth on the Site(s). If there is anything you do not understand please email any inquiry to service@golfballs.com. If at any time you do not agree to this Privacy Policy, please do not use the Site(s).

UPDATES AND CHANGES TO THIS PRIVACY POLICY

The law is evolving as it applies to personal information. As well, business practices evolve as we strive to provide better service to you. With that in mind, changes to this privacy policy may happen from time to time as we comply with evolving legal requirements and business practices. We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Site(s). If there are substantive changes, we will post a notice of those changes on our website for a period of time and communicate directly with you electronically if we have an email address on file. It is your responsibility to review any such changes or updates and to check the Site(s) regularly to be sure you understand all terms and conditions, agreements and policies of the Site(s) and are in compliance with them. You can also tell if the policy has changed by checking the last modified date that appears at the end of this Privacy Policy. By continuing to use the Site(s) or engaging with us offline and providing consent for the processing of your Personal Information after any amendment, modification, or change has been posted, you are indicating your acceptance of the updated terms.

YOUR SECURITY

We strive to keep your Personal Information private and safe. We take physical, technical, and administrative steps, no less than required by applicable laws, to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Website, any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our reasonable control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for unauthorized circumvention of any privacy settings or security measures contained on the Website.

YOUR RIGHTS

Certain federal, state, and provincial laws provide you with certain rights. If these laws apply to you, subject to certain limitations, you may have the following rights:

• The right to correct inaccuracies in your Personal Information
• The right to request that we delete your Personal Information (unless we have a legal obligation to maintain such information)
• The right to obtain a copy of, or access to, your Personal Information from us
• The right to opt out of the use of your Personal Information for purposes that are not reasonably necessary to fulfil the purposes for which you have engaged with Golfballs.com (such as targeted advertising)

We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please reach out to us at the contact information set out in section 6 below.

RETENTION OF PERSONAL INFORMATION

We will store your Personal Information unless you exercise your privacy rights per section 6 below.

WE WILL STORE YOUR PERSONAL INFORMATION UNLESS YOU EXERCISE YOUR PRIVACY RIGHTS PER SECTION 6 BELOW. HOW TO EXERCISE YOUR RIGHTS

To exercise your privacy rights, please send your request to exercise any of these rights to us at service@golfballs.com.

You may also fill out our online request form.

If you wish to opt out of the use of your Personal Information for marketing, targeted advertising, remarketing or other purposes which are not reasonably connected to the reason you reached out to Golfballs.com, please click here .

CATEGORIES OF PERSONAL INFORMATION WE COLLECT

We collect Personal Information in three ways. First, we collect Personal Information that you provide to us, both online and offline. Second, we collect certain automated information that may contain Personal Information when you use our Website. Third, we may, subject to and in compliance with applicable laws, collect Personal Information, such as contact lists for marketing purposes, from publicly available sources or from third parties who have obtained such Personal Information in compliance with applicable laws and have the legal authority to provide such Personal Information to us.

Personal Information You Provide to Us

The Personal Information you provide to us may include:

• contact details including name, email, telephone number and shipping, billing address
• login and account information, including unique user ID and password
• personal preferences including your wish list as well as marketing preferences (optional)
• purchase history
• payment or credit card information

We collect Personal Information directly from you when you provide it to us. This typically occurs when you:

• sign up for our email list
• create an account
• order a product or service
• submit, post or access various content or features
• respond to and submit a form from our Site(s)
• participate in our blogs, podcasts, or forums
• enter a sweepstakes, contest, promotion or other special initiative
• sign up for a special offer
• completing a survey
• send feedback
• request or submit information
• apply for a job
• directly contact us by any means

It is optional for you to engage in such activity, however, if you choose to do so, we may require that you provide us certain Personal Information. Depending upon the activity, some of the information we ask you to provide is required and some is voluntary. If you do not provide required information for a particular activity, you may not be permitted to engage in that activity.

We collect Personal Information that you provide or provided when you set up your account/become a registered user. You have the opportunity to create account(s) on the Site(s), which may include a shopping account with us. A shopping account may allow you to shop faster and easier, check on order status and history, post comments to the Site(s) and to use certain other features of the Site(s). Using your email and password of your choice, you may access your account online at any time to add, delete, or change information.

We collect email lists and information related to meeting requests and marketing services. When you use the Site(s), you may be given the option to subscribe to or to be added to our subscription or email list, to schedule a personal call/meeting and to request certain resource materials. Whether or not you select this/these option(s), your Personal Information may be shared with third parties consistent with this Privacy Policy and applicable laws. Subscriptions to the email list or call/meeting requests can be cancelled at any time.

HOW WE USE THE INFORMATION WE COLLECT

We may use the Personal Information we collect for various purposes, including to:

• authenticate users
• provide the materials, goods and/or services we offer and/or you request
• enable you to participate in features such as sending and receiving invitations, surveys, reviews, blogs or forums, or to participate in special initiatives and to communicate with you about them
• complete your purchase transactions, fulfill your orders, keep you informed about the status of our goods and services and your orders
• identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• market research and customized offers
• improve our services and merchandise selections, customer service, and overall Site(s) experience
• analyze the use of our products and services and information about visitors to the Site(s)
• update and maintain the accuracy of our information
• communicate with you by email, postal mail, telephone, text message, or other means about our company, our products, or other information that we believe may be of interest to you
• personalize online content and experiences to you
• send you product updates or warranty information
• administer your account
• advertise our products to you
• advertise the products and services of others that may be of interest to you
• provide others with your information for the purposes described in this Privacy Policy
• send you notices of a transactional, administrative or relationship nature or as required by law
• if you join our electronic mailing list, to send you our electronic communications, including our newsletters and our company announcements, alerts, notices and updates, many times on a daily basis
• where we need to comply with a legal or regulatory obligation or are otherwise permitted by applicable laws

The Personal Information provided by you and obtained about you is not used for any purpose other than as outlined in this Privacy Policy. If you ever use a public computer to access the Site(s) account, we strongly encourage you to log out at the conclusion of your session. By doing so, although your information may still be stored with us, it should not be accessible to anyone else from that computer.

In creating an account and saving it for your next visit, you authorize us to store your name, address, email address, telephone number and other Personal Information that you may provide.

Only some payment processing information is collected by us as we use a third party for payment processing. We do not want you to send us your credit card or bank account information by email or other means except where requested as part of the checkout process. Please review the terms of use and privacy policies of the third-party payment processor prior to providing Personal Information to them.

DISCLOSING INFORMATION TO THIRD PARTIES

We are committed to maintaining your trust and we want you to understand when and with whom we may share Personal Information and information collected about you.

1. User Account Information- Available to Other Users

   With the exception of email addresses, physical address and cell phone numbers which are not displayed publicly, registered users' voluntary personal profile information, including pictures, are displayed to other registered users in order to facilitate user interaction. Registered users' usernames are displayed to all users, although each verified user has the option of having his or her full name displayed to all users instead of his or her username. We therefore encourage you to choose a username that is not your actual name. Under no circumstances are email addresses, physical addresses or cell phone numbers directly revealed to other users or disclosed to third parties other than as set forth in this Privacy Policy.

2. Service Providers

   We may disclose your Personal Information to third party service providers who help us bring you the products and services we offer; assist us in advertising and marketing; create, operate, and maintain the Site(s); and provide specialized services. We may share your Personal Information with service providers in order to:

   • manage a database of customer information
   • host our Website
   • distribute our marketing and other e-mails
   • provide payment processing
   • advertise our products to you
   • assist us with marketing and data collection
   • provide data storage
   • provide data analysis
   • provide fraud prevention
   • provide order fulfillment and/or delivery services, and
   • provide other services designed to assist us in developing and running our Site(s) and maximizing our business potential

   We provide these companies and individuals only with the information they need to perform their services.

3. Advertising, Marketing and Social Networking Platforms

   We may also work, in accordance with this Privacy Policy and applicable law, with third parties, such as ad networks, analytics companies and social networking platforms, and they may collect information about your online activities over time and across our sites and other online services.

   We disclose to a third-party retargeting company a user’s browse data based on cookie behavior. Or we may pass a third-party sweepstakes partner the zip code or postal code and email address of a user that opted into a sweepstakes.

   We require that these outside individuals and/or companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us.

   We may also contribute to or participate in cooperative databases, which give other companies access to Personal Information for their own marketing purposes.

   We may provide products or services jointly with certain third-party businesses. We may share your Personal Information with such entities in accordance with this Privacy Policy and in compliance with applicable laws to help them deliver to you purchased goods and services, and to provide you with better service and to measure our program's value. Sharing this information will allow such affiliate providers to market products and services directly to you, should they so choose.

   You may see advertisements for our products/services on other websites and mobile applications because we work with third party advertisers to engage in remarketing and retargeting activities. Through our relationships with these advertisers, we can target messaging to our users by interest-based, demographic, contextual, and other means. These third-party advertisers track your online activities over time and across websites and mobile applications by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to websites and mobile applications that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites or apps. This data collection takes place both on our Website and on third-party websites and mobile applications that participate in the advertising networks. This process also helps us track the effectiveness of our marketing efforts. Some third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offer a single location to opt out of ad targeting from member companies (https://www.networkadvertising.org).

   You may also opt-out of targeted advertising by clicking here.

   If you wish to opt out of these practices, just contact us at the contact information set out in section 6 above.

4. Law Enforcement

   We may disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Site(s), to limit our legal liability and protect our rights or to protect the rights, property or safety of users of the Site(s) or the public.

5. Business Transactions

   In addition, if we go through a business transition, such as a merger, acquisition by another company or a financing, investment, support, or funding, sharing or sale of all or a portion of our assets, your Personal Information will likely be among the assets shared or transferred. If we engage in any of these types of transactions, your information will be subject to our Privacy Policy and all applicable laws in effect at the time of the transfer or sharing of such information.

DE-IDENTIFIED, ANONYMIZED, OR AGGREGATE DATA

We may generate and use de-identified, anonymized, or aggregate data for various purposes. Anonymous data cannot be used to identify or associated with you. We will maintain and use this data only in a de-identified or anonymized form and will not attempt to re-identify such data, except as permitted by applicable law or otherwise set out herein. We use such data to maintain and administer the Site(s), analyze trends, gather demographic information, and comply with applicable law. We may share anonymous data with others without express notice to you or consent from you, and we may exploit, use, and disclose this data without limitation of any kind.

We may combine the information collected through cookies, pixel tags and other analytical tools with other information we may have collected from you. This information would be considered personal information and would be protected in accordance with this privacy policy. This information may be used to improve the Site(s), to personalize your online experience, to help us deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes. We may use and share anonymous information, to conduct market research and analysis for ourselves and/or for our business partners. Given the anonymous, non-personally identifiable nature of such information, there are no restrictions under this Privacy Policy on how we may use or disclose such anonymous information. For example, we may freely share such anonymous information with third parties who may use such data for their own marketing, advertising, research, or other business purposes. We may also freely share such information with our service providers in order for them to perform services to or for us.

We authorize certain service providers to utilize anonymous data for their business purposes and in accordance with their privacy policies, such as to report on usage or industry trends to their customer base.

THIRD PARTY FUNCTIONALITIES

The Site(s) contains links to and/or enables certain third-party functionalities to enhance your experience on the Site(s), including social plug-ins, tools, and APIs. Prior to using any third-party functionalities (e.g., Facebook "Like" button) on the Site(s), you should consult the privacy notices of the third-party providers of such functionalities (e.g., Facebook), as we have no control over information that is submitted to, or collected by, such third parties, or how they may use the information. The privacy policies and data practices of such third parties may significantly differ from ours, and we make no representation or warranty whatsoever about their policies and practices. Your communications and interactions with such third parties are solely between you and them, and are at your own risk.

COOKIES

We may collect Personal Information through cookies on our Website. Cookies are small text files inside your computer that contain a unique identifier, allowing us to recognize you when you visit our Website again. This helps us to understand your preferences based on previous or current Website activity, allowing us to provide you with improved services, tailor our content to meet your needs and for advertising purposes. We also use cookies and navigational data to gather information regarding the date and time of your visit and the information for which you searched and viewed, or on which of the advertisements displayed on our Website you clicked.

You may also opt-out of targeted advertising by clicking here.

OTHER WEBSITES

While visiting the Site(s), you may link to websites operated by third parties, or you may have come to the Site(s) using a link found in another website. This does not mean that we endorse these Site(s) or the goods or services they provide. We do not make any representations or warranties about any Site(s) that may be linked to the Site(s). Such other Site(s) are independent from us, and we have no control over, or responsibility for their information, products, or activities.

In addition, our privacy practices may differ from those of these other Site(s). If you provide Personal Information at one of those Site(s), you are subject to the privacy policy of the operator of that Site(s), not our Privacy Policy. Please make sure you understand any other website's privacy policy before providing Personal Information.

YOUR CHOICES AND OPTING-OUT

There are ways by which you can control how your Personal Information is used.

1. Tracking

   You can also set your browser to refuse some or all cookies or to alert you when cookies are being sent. Please visit your specific browser's instructions for doing this. The "Help" function on most browsers contains information on how you can set your browser to notify you before accepting cookies, or you can disable them entirely. If you opt out of cookies, you may not be able to take advantage of various features of the Website that are available to other users. For example, we may use cookies to recognize you by name when you return to this site, so you don't have to login again and provide your password each time. If you use more than one browser, you will need to change each browser's settings in order to refuse cookies.

2. Promotional Offers

   If you do not wish to receive our email promotional offers, you may opt-out by checking the relevant box when we collect your information, logging into your account to update your preferences, or clicking on the "unsubscribe" link found in emails we send to you or emailing us at service@golfballs.com. Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process. Opting out of receiving our communications will not affect your receipt of service-related communications, such as payment confirmations and delivery status updates, if we have a data breach, or other such communications for which we have a legal obligation to inform you and/or to prevent fraud or harm to our Website, our business, and/or third parties

3. Advertising

   If you do not want us to use Personal Information that we collect for us to deliver advertisements to you, you can opt-out of receiving such advertising by clicking here.

   You may opt out of Internet-based and mobile advertising by visiting TRUSTe's Ad Preference Manager, currently available at https://preferences-mgr.truste.com/, the Digital Advertising Alliance's consumer choice page, currently available at http://www.aboutads.info/choices/, or the Network Advertising Initiative (NAI) opt out tool currently available at http://www.networkadvertising.org/choices/.

   If you opt-out of receiving advertising or when using the ad industry opt out tools described above, note that: (a) if you opt-out we may still collect some data about your online activity for operational purposes (such as fraud prevention), but it will not be used by us for the purpose of targeting ads to you; (b) if you use multiple browsers or devices you may need to execute this opt out on each browser or device; and (c) other ad companies' opt-outs may function differently than our opt-out, and we have no control over the practices of any third-parties. If you use any of the third-party opt-out tools listed above, we do not make any representations or warranties about such opt-out services. Such services are independent from us, and we have no control over, or responsibility for their performance.

   Our Site(s) use Google Analytics Advertising Features and its associated tracking technologies to help display our ads you see on other sites, and to help us manage and optimize our online advertising efforts. To opt out of Google Analytics Advertising Features, visit Google's Ad Settings page. Website users can also access the Google Analytics Opt Out Browser Add-on. We may also work with Facebook and Apple to provide analytics in connection with our Site(s), including our mobile applications. For more information, visit Facebook's privacy policy, and Apple's privacy policy.

   Registered users who have provided their cell phone number to us may remove it from within their personal profile settings. If you prefer not to receive a text or wireless promotional communications on your mobile device, you can opt-out by replying STOP.

   Registered users may terminate their registration at any time, for any reason, by contacting us. Terminating your registration will not necessarily remove previous public comments or other user content on public display on the Site(s). If you wish to cancel your account on the Site(s) or delete your Personal Information previously provided to us, you may send your request to us at service@golfballs.com and indicate in the body of your communication your request.

   If you do not receive a response from us to any emails you send to us within ten (10) business days, please send us another email as your original email may not have been received.

SMS MESSAGING

This part of the Privacy Policy will be referred to as the Messaging Program Privacy Policy. This Messaging Program Privacy Policy explains how Golfballs.com collects and uses information about you in relation to its text message and electronic message marketing program (the "Messaging Service"). We use Attentive to provide the Messaging Service to you. For the purposes of the Messaging Service, Attentive acts as our service provider and data processor of your information.

The rest of this Privacy Policy, including terms relating to your rights, ways to exercise your rights, how to opt out, amendments and governing law, all apply equally to this part of the Privacy Policy, known as the Message Program Privacy Policy.

1. Collection of Information

   We collect various information from you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

   We may also collect information about you using cookies or similar technologies. Please see information on how we use cookies from sections 7, 10,11 and 12, including how to opt out of the use of such cookies.

   If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.

2. Use of Information

   We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

3. Sharing of Information

   We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:

   Service Providers. We may share your information with third parties in accordance with this Privacy Policy and applicable laws, to help us provide the Messaging Service to you.

   Legal Requirement and Protection of Attentive and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.

   From time to time, we may share aggregate or de-identified information about use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.

4. Protection of Information

   We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure. ?

5. Retention of Information

   We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

6. Choices and Controls

   Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms.

7. Customer Care

   If you are experiencing any problems with the Messaging Service, please visit https://support.attentivemobile.com/help/ and submit the form with details about your problem or your request for support, or email support@attentivemobile.com.

8. Main Privacy Policy

   By signing up to receive text messages from us, you also agree to our main Privacy Policy.

CHILDREN

We do not knowingly permit persons under 18 years of age to use the Site(s), and we do not knowingly collect, use, or disclose Personal Information from anyone under 18 years of age. If we determine upon collection that a user is under this age, we will not use or maintain this Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 18, we will delete such information from our records.

GOVERNING LAW

This Privacy Policy and all related matters shall be interpreted and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada.

DISCLOSURE FOR LEGAL PURPOSES

You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we believe the disclosure is necessary or appropriate. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of fraud, improper or illegal conduct in connection with the Site(s), such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.

NON-CONFIDENTIAL INFORMATION

We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas, or comments, or unless we first obtain your permission.

ASSIGNMENT

We may freely assign this Privacy Policy or any of our rights and/or obligations hereunder.

INTERNATIONAL USES - PROCESSING AND TRANSFER OF DATA OUTSIDE CANADA

For international users, please note that it may be necessary to transfer your information internationally and, in particular, your information may be transferred to and processed in the United States. The data protection and other laws of other countries outside of your jurisdiction may not be as comprehensive as those of your jurisdiction including the right of law enforcement and other government authorities to access your personal information. Please be assured that we take steps to ensure that your privacy is protected as described in this Privacy Policy. By using the Site(s), you agree to have your information used and transferred to the United States as set forth in this policy.

CONTACT

Under certain circumstances you have a right to rectification, blocking, and deletion of your stored personal data. If you would like to make such a request and/or you have any questions about your privacy or security at the Site(s), or wish to update your Personal Information, please send an email to service@golfballs.com or write to us at Golfballs.com, Inc., 126 Arnould Blvd., Lafayette, LA 70506 ATTN: Privacy, and include your name, mailing address and email address in the message.