This is how an online company should operate.
I on-line ordered a pair of shoes. However, I was informed that the shoe size was out of stock. Then Luke sent me an email offering a different shoe, but it was not something I liked. Luke was not giving up and finally offered a shoe that I liked, but was $10 more than the original order. Finally he gave it to me at the originally ordered price. What a great experience - I just hope they take 3 strokes off my score. Bravo Luke Tristani